If you receive “Skype Can’t Connect” error it may be that you have an outdated version or Skype.įollow the steps below to check the your current version number and update if necessary: Skype Can’t Connect? Check your Skype Version and Update if necessary If none of the steps in this fix resolved “Skype can’t connect” error, proceed to the next suggested fix. Open command prompt and run the commands below to release and renew your IP address:.Alternatively, if you connect using a network cable, check that the cable is properly connected to your computer. If you connect to the internet via Wifi, check that you are connected to the Wifi.Check that you have an active data subscription.One way to fix issues with your modem is to restart it. If you connect to the internet via a modem, check that the modem is on and is not displaying any error lights.You can move on to the next suggested fix in this guide.īut, if you are not able to load a webpage successfully, follow the steps below to fix your internet connection problem: If you opened the Skype status page successfully in the previous section, then your internet connection is okay. One way you can confirm that you can connect to the internet is to load a webpage. Skype Can’t Connect? Confirm that you can connect to the internet If on the other hand, Skype is fine, then proceed to the next fix. You do not need to do anything until the service returns to normal. If Skype Status is anything but Normal Service then Skype may be down. The Skype status page below will open in your default browser. Next, click Help and feedback (highlighted above).Then click the 3 dots on the top left of the app (highlighted above).Here are the steps to check the current status of Skype services: If Skype service is down, then it is a waste of time too try to fix it! This is the logical first step to fix your Skype connection problem. Skype Can’t Connect? Check that Skype Service is NOT down The next sections provides detailed steps for each fix. Detailed steps by step of each fix is below.
To maximize this guide it is recommended to try the fixes in the listed order.
The suggested fixes are in the order we believe could potentially fix “Skype Can’t Connect” error fast.
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